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1. What
kind of services does Palmetto Behavioral Health provide?
Palmetto Behavioral Health provides a continuum of care and a broad range
of psychiatric services that address the needs of individuals and families
living with mental illness and addictive disease. These services range
from acute inpatient care to outpatient therapy and medication management.
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2. What kinds of mental health
and addictive disease issues does Palmetto Behavioral Health treat?
Palmetto Behavioral Health offers a range of services to treat the multiple
stages of most mental health and addictive disease issues:
- Drug / alcohol dependency
- Anxiety / stress / grief counseling
- Mental illness (such as bipolar disorder, schizophrenia, mood disorders,
psychosis)
- Depression
- Dually diagnosed (substance abuse, emotional / psychiatric)
- Post-traumatic stress disorder (PTSD)
- Stress and anger management
- Conduct disorder
- Pervasive developmental disorders (PDD)
- Mild to moderate mental retardation
- Autism
- ADHD
- General psychiatric needs
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3. What segment of the population
does Palmetto Behavioral Health serve?
Palmetto Behavioral Health offers a range of both inpatient and outpatient
services for people of all ages, including children, adolescents, adults
and seniors. Palmetto Behavioral facilities accept most insurance
plans and private pay along with Medicare and Medicaid.
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4. How does one make a referral?
Patients or clients may call the Palmetto Behavioral referral line, 24-hours-a-day,
at 1-877-947-3223.
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5. What should one expect at an initial
assessment?
One can expect to meet with a counselor who has a master’s degree
in counseling or social work who will do a thorough assessment to determine
how best to meet each individual’s needs.
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6. How long does treatment last?
The length of treatment varies. Treatment is tailored to meet individual
needs, with options ranging from acute inpatient treatment and longer
term residential treatment to outpatient therapy:
- Acute Inpatient - Treatment for all ages needing 24-hour nursing and
daily, active treatment under the direction of a psychiatrist in a therapeutic
environment, providing stabilization services
for patients experiencing acute symptoms for chemical dependency or other
real time psychological needs.
- Adolescent Residential Treatment - Long-term treatment for emotional
and behavioral issues for children and adolescents.
- Partial Hospitalization - Immediate access to a confidential and structured
environment while allowing patients to return home at night to the support
of their family and comfort of a familiar setting. The goal is
to provide a viable alternative to inpatient or bridge the gap between
inpatient treatment and the ability to benefit from outpatient treatment.
- Intensive Outpatient - Specialized Program that provides intensive
psychiatric services for patients who find it difficult to function in
their community environment. Provides intensive individual, family
and group therapies on an outpatient basis while maintaining the patient
within his/her social support system.
Focus is on preventing a decline
in functioning and symptom reduction, as well as eliminating the need
for more restrictive treatment (such as inpatient or partial hospitalization). Also
offers these services as ongoing support following an individual's discharge
from hospitalization or partial hospitalization.
Focuses on helping patients
achieve a feeling of safety, which will empower them to develop dignity
and build character, and allow them to transform issues into skills for
positive daily functioning.
- Outpatient Services - Individual, group, marriage and family counseling,
and therapy combined with medication support.
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7. Can hospitalized patients or those
in residential treatment facilities receive visitors and make calls?
Yes.
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8. Are patients
allowed to read, watch television and listen to music while receiving
inpatient care?
Yes, but the primary emphasis is on treatment and healing, so inasmuch
as educational materials, listening to music or other activities as may
be deemed therapeutic are contributing to the healing process, then they
may become part of the therapeutic protocol and environment.
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9. How do children and adolescents
housed in the residential treatment facilities keep up with their schoolwork?
Educational programming and support are offered as part of the therapeutic
healing process.
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10. How are families involved in treatment?
Family
members are encouraged to be a part of the treatment planning process and
are deemed to be an important element in the patient’s therapeutic
healing.
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11. How long is a typical stay as an
inpatient at the facility?
The length of stay is determined
by each individual’s specific needs
and an individualized treatment plan is developed for each patient. Treatment
options range including brief, short-term acute hospitalization, longer-term
residential treatment, and outpatient treatment services.
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12. What about the time frame/length/duration
of outpatient counseling?
This is also determined on a case-by-case basis and their
plan of care based on each individual’s needs.
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13. When are physicians available at
each facility?
There are board certified physicians available at each facility 24 hours
a day, 7 days a week.
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14. What is the ratio of staff to patients?
This
can vary slightly day to day but all standards and guidelines as set by
various regulatory agencies and state and federal guidelines are consistently
met. The ratio may also vary based on individual patient needs. Palmetto
Behavioral Health is accredited through the Joint Commission.
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15. Where is Palmetto Behavioral Health
located?
Palmetto Behavioral Health, based in Charleston, S.C., has four facilities
that serve the coastal and Pee Dee areas of South Carolina:
- Palmetto Lowcountry Behavioral Hospital, located in Charleston, S.C.
- Palmetto Behavioral Health Solutions, located in Charleston,
S.C.
- Palmetto Pee Dee Behavioral Health, located in Florence, S.C.
- Palmetto Pines Behavioral Health, located in Summerville, S.C.
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16. Will my insurance company
pay for Palmetto Behavioral Health services?
Palmetto
Behavioral Health accepts most insurance plans and will work with patients
to determine the level of coverage offered by an individual plan.
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17. When were you founded?
Palmetto Lowcountry Behavioral Health was originally created as Southern Pines
Hospital in 1982 and operated as such until 1989 when it was bought by Charter
Medical Corporation and renamed Charter Hospital of Charleston. Charter Pee Dee
was opened in March of 2000.
Only a few months later, in September of 2000, both organizations were
purchased by Palmetto Behavioral Health. In May of 2004, Psychiatric Solutions,
Inc. (PSI) acquired Palmetto Behavioral Health, which included Palmetto
Lowcountry Behavioral Health and Palmetto Pee Dee Behavioral Health; and
subsequently, PSI acquired Palmetto Pines Behavioral Health in Summerville.
In January of 2006, Palmetto Behavioral Health Solutions was established
as a separate, outpatient services entity under Palmetto Behavioral Health.
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18. How many employees do you
have?
Palmetto Behavioral Health employes over 500 individuals.
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